Question 1

What exactly does webInsio do?

Accepted Answer

webInsio builds intelligent digital growth systems — high-performance websites, custom analytics dashboards, and growth strategy for modern businesses. We work across the full stack: design, development, data, and strategy.

Question 2

Do you work with startups or only established businesses?

Accepted Answer

Both. Our Basic packages are designed for founders and early-stage startups. Our Growth and Scale packages are built for businesses with existing revenue who want to optimise and scale.

Question 3

How many clients do you work with at once?

Accepted Answer

We deliberately limit our active client roster to ensure every project gets focused attention. We typically run 3–5 active projects at a time. This is why we recommend booking a call early.

Question 4

Are you based in India? Do you work internationally?

Accepted Answer

Yes, we are based in India. All pricing is in INR by default but we also work with international clients billed in USD. Our work quality matches global standards.

Question 5

Are the listed prices fixed?

Accepted Answer

The listed prices are starting points based on typical project scope. After our free discovery call, we provide a fixed quote for your exact requirements. No hourly billing — ever.

Question 6

What is your payment structure?

Accepted Answer

We follow a 50/50 split — 50% upfront to begin the project, 50% on delivery. For larger projects we can split into 3 milestones. All terms are agreed in writing before we start.

Question 7

Do you offer refunds?

Accepted Answer

If we fail to deliver what was agreed in the project scope, we revise at no cost. We do not offer cash refunds after work has commenced, which is why we invest heavily in scoping correctly upfront.

Question 8

What is included in the monthly maintenance?

Accepted Answer

Monthly maintenance covers hosting monitoring, security updates, minor content edits (up to 2 hours), and a monthly performance report. It does not include new features or major design changes.

Question 9

How long does a typical project take?

Accepted Answer

A Basic Website takes 10 days. A Standard Website takes 3–4 weeks. E-commerce and custom projects take 4–8 weeks. Analytics dashboards take 1–3 weeks depending on complexity. All timelines are agreed before work begins.

Question 10

What do you need from me to get started?

Accepted Answer

A completed brief (we provide a template), your brand assets (logo, colours if you have them), content (text, images), and the first payment milestone. We walk you through everything on the discovery call.

Question 11

How do revisions work?

Accepted Answer

All packages include revision rounds — Basic gets 2, Standard gets 3, Premium gets unlimited within scope. Revisions outside the original scope are quoted separately.

Question 12

Will I get to see progress before the final delivery?

Accepted Answer

Yes. We share a staging/preview link once the initial build is complete — usually at the 60–70% mark. You review, give feedback, and we finalise before going live.

Question 13

Will my website be mobile-friendly?

Accepted Answer

Every website we build is mobile-first by default. We test across all major devices and screen sizes — iPhone SE to large desktop — before delivery.

Question 14

What about website speed and SEO?

Accepted Answer

Our builds target 90+ Google Lighthouse scores on Performance, Accessibility, Best Practices, and SEO. We include meta tags, structured data (JSON-LD), sitemap, and robots.txt on every project.

Question 15

Who handles hosting?

Accepted Answer

We can set up hosting for you (add-on: ₹4,000) on Vercel, Hostinger, or a platform of your choice. Or we can deploy to your existing hosting. We recommend Vercel for Next.js sites.

Question 16

Can you integrate third-party tools like CRMs, payment gateways, or email platforms?

Accepted Answer

Yes. We integrate Razorpay, Stripe, Mailchimp, HubSpot, Zoho, Google Workspace, WhatsApp Business API, and most tools with a REST API. Ask us about your specific requirements.

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